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Trusted Expertise on Your Side


The public adjusters at The Adjustment Firm in Somerset, Wisconsin, act on behalf of homeowners to ensure insurance claims are appropriately fulfilled. Our services are available throughout Wisconsin, Minnesota, Nebraska and Iowa.

With more than 500 appraisals and 1000's of claims, we are well-versed in reading property and casualty insurance policies, and armed with construction knowledge, we are perfectly suited to act as your advocate. Our greatest satisfaction comes from seeing clients made whole again after a disaster, with proper repairs to their home or building completed.

Why Public Adjusting?​

Josh Hansen has a love for the Public Adjusting career that was fostered from the tragedy of his family losing their entire home and all of their belongings in a fire at the age of 16. Little did he know that 15 years later he would get the opportunity to help so many family’s through the process that his own family struggled through.​


Josh Hansen - Family​

Josh was born and raised in a small town of Linwood, MN. Linwood is located west of Wyoming, MN on county road 22. Josh grew up loving sports, especially baseball. Josh went on to become an all conference captain of the Forest Lake High School baseball team. Upon graduation, Josh continued his baseball dream at Highland Community college in Kansas, then on to Mcneese State University in Lake Charles, LA. Though he loved his travels to Kansas and Louisiana, he was always called to return home where he grew up hunting and fishing with his 2 younger brothers, sister and parents. Family has always played a vital role in Josh’s beliefs and that family bond will only strengthen as Josh and his girlfriend Kari embark on raising their baby girl Bella.

Josh Hansen with his fiancé Kari and two daughters Belle and Madison


Josh’s road to the Public Adjusting role was a unique one. Prior to becoming a public adjuster Josh helped his family run their 11 pizza shops and a convenience store. Josh states that this helped him understand logistics. After the pizza business, Josh worked for two separate construction companies that focused on restoration of homes after storm events. This is where Josh learned to be proficient in Xactimate, and learned what it takes to restore a home after a loss. In February of 2013, Josh and Troy Johnson, saw an opportunity and formed The Adjustment Firm. Over the last four years they have seen personal and professional growth that has been above and beyond anything they could have expected. Josh and Troy find it vitally important to attend seminars and broaden their education every year. They have been certified as appraisers and umpires by both the Wind Network and the IAUA. They have been certified by the IICRC through both their Water mitigation and fire classes.

“Continuing to learn is the only way to survive in our business, as it changes every, single, day” - Josh Hansen

Troy Family Photo.jpeg

Troy Johnson - Family​

Troy Johnson lives with his wife and two children in Minnesota. He has over 25 years in the building and construction industry. He has worked building new construction homes, restoring and remodeling older homes, and in contractor sales. He found his passion when he worked two years in a tornado disaster area in Iowa, where he saw the devastation that was left behind from the insurance company’s failure to settle claims fairly.

Troy Johnson and his family

He began The Adjustment Firm in 2013 with business partner, Josh Hansen, with the goal to help policy holders navigate the incredibly difficult insurance claims process and return their property to pre-loss condition. Since then, he has negotiated countless residential and complex commercial files. The Adjustment Firm has trained nationwide to stay up to date and in cutting edge techniques for damage identification, and resolving claims for fire, water, wind, storms, and vandalism.

If you can’t find Troy inspecting a large commercial property for wind and hail damage, chances are you will find him lost in the woods or on a lake unhooking his favorite fishing lure from a tree.

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